Missed appointments will be charged a minimum $40.00 fee, depending on the appointment type. These fees must be paid prior to rebooking with the clinic except in extenuating circumstances. Please discuss any concerns with reception.
All patients require a valid health card. If one is not available or is being applied for, the patient will need to pay out of pocket for the visit (the cost of which depends on the type of appointment).
We will not tolerate verbal, physical, discriminatory, or any other form of harassment in our clinic. Patients or family members engaging in this behaviour will be asked to leave the building.
There is a minimum $30 fee for completion of forms, as this service is not covered by the Ministry of Health.
Please respect that our providers work in multiple areas of the healthcare sector. As such, your provider may not be available on short notice for prescription renewals. It is your responsibility to ensure that your prescriptions are renewed before the prescription runs out.